We accept returns only for products that are damaged, defective, or incorrect upon delivery.
If you receive a damaged or faulty item, please contact us within 7 days of delivery with clear photos and your order details.

Once your request is reviewed and approved, we will arrange for a replacement or refund, depending on the situation.

To be eligible for a refund:

• The item must be unused, in its original condition, and in the original packaging.

• Proof of purchase must be provided.

• Requests must be made within 7 days of receiving the item.

Please note that we do not offer refunds for:

• Change of mind or personal preference.

• Items damaged due to misuse or handling after delivery.

• Customized or special-order products.

Once we receive and inspect your returned item, we will notify you about the status of your refund. Approved refunds will be processed within 5–10 business days, and the amount will be credited through your original payment method.

If you have any questions regarding your order, return, or refund, please reach out to us:
📞 +61 451 269 169 | 📞 +61 420 609 169
✉️ hello@canafaithsolutions.com.au